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AI ops team for waste haulers

You run the trucks.She runs the rest.

Her name is Jessica. She works the phone and the texts: picks up in two rings, quotes off your own rate card, books straight onto your board, and follows up whatever goes quiet.

aurben · your linecall ended
  1. JessicaAurben, this is Jessica.
  2. CallerHey, any chance I can get a can out to a job tomorrow? Roof tear-off.
  3. JessicaTomorrow's fine. How tight is the driveway?
  4. CallerPretty narrow. Maybe 20 feet before the garage.
  5. JessicaThen a 15, not a 30. Shingles get heavy fast. $495, two tons in.
  6. CallerHuh. Didn't know that. Book it.
  7. JessicaTruck 2, tomorrow 7 to 9. Text's on its way.
  8. Text sentYou're booked. 15-yard, tomorrow 7 to 9. Truck 2.
  1. Answered7:12 AM, second ring
  2. Quoted$495, two tons in, your rates
  3. BookedTomorrow 7 to 9, Truck 2
  4. Invoice draftedWaiting on your one tap
First ring to paid invoice. You approve every one.The recording is her production voice. The order is illustrative.
The quiet leak

Voicemail is where rentals go to die.

Your voicemail has never rented a single can. The first voice to answer gets the order, and your steel earns nothing in the yard.

80%of voicemail callers leave no message
75%of those dial a competitor next
~100%of after-hours calls go unanswered at all

Published call-answer research. Your own numbers go in the calculator below.

Say you miss calls a month, at an average $ a rental. That is $16,500 driving past your yard, every month. If Jessica books one in four, $4,125 a month comes back.

Change the numbers; the arithmetic is just arithmetic. We count one in four because not every missed call is an order, and we would rather under-promise.
Her whole shift

One hire. The whole shift.

Eight moves in three acts, first ring to paid invoice, on a line that never closes. Every one ends with something on your board, not a note to call back.

1

She picks up

before anyone reaches voicemail

  1. Picks up in two rings

    3 AM, Sunday, mid-route, every time.

    no voicemail

  2. Talks like a person

    She hears the job out loud and asks like a person.

    no phone tree
2

She handles it

quoted, booked and invoiced

  1. Quotes off your rate card

    Size, debris, tonnage, dates, before they hang up.

    your price

  2. Knows what cannot go in

    Paint, tires and refrigerant caught on the call, not at the scale.

    no landfill fee

  3. Books it where you already look

    Your board, your inbox, your group text.

    a slot filled

  4. Drafts the invoice, you approve

    Priced off your own list. One tap sends the link.

    you approve
3

She closes it out

the paperwork, already done

  1. Writes up every call

    Recorded, transcribed and scored the second it ends.

    on your board

  2. Rings back what goes quiet

    Rung and texted back inside a minute.

    you get pinged
Who she does it forRoll-off rentalJunk removalCommercial routes
Your command center

You see everything
she does.

Every call recorded, transcribed and scored, booked value beside what it cost. If she ever earns less than she costs, you see it first.

Aurben DashboardThis morning
Your yardThis is your board: your calls, your cans, your money, live.
Search calls, orders, addresses
TimeCallerIntentOutcomeValue
7:08 AMCaller ·· 441715-yd cleanout + fridge pullBooked$485
6:41 AMCaller ·· 8022Swap request, day 12Booked$325
6:12 AMCaller ·· 3390Missed call, called backTexted back·
5:57 AMCaller ·· 6871Blocked driveway reportedTo owner·
5:30 AMCaller ·· 2205Weekend cleanout quoteBooked$450

Illustrative morning. The dashboard is real; these numbers are a demo, not a claim.

One call becomes three receipts.

The customer's text, the order on your board, the stop on the route.

What your customer sees
Booked, 8:42 PMYou're set, Dale. 15-yd roll-off, Sat 7 to 9 AM, driveway at 1806 Fairmount. Fridge pull added ($40). Invoice to follow.
Day before, 4:00 PMReminder: your can lands tomorrow, 7 to 9. Leave the driveway clear and set the fridge out front.
Morning of, 6:38 AMTruck 2 is on the way, about 25 minutes out.
What your board sees
Order 1148Prepaid $485
15-yd roll-off, household debris, 2 tons included
1806 Fairmount, driveway, plus appliance pull (refrigerant)
Saturday, 7 to 9 AM window
Any tonnage over 2 tons billed after the weigh-in
Full call transcript attached
What your driver sees
Saturday, Truck 2Stop 3 of 9
Drop 15-yd at 1806 Fairmount
Window 7 to 9, driveway. Take the fridge, it's tagged
Prepaid, nothing to collect on site
Gate clear, customer texted the night before

An illustrative order, with your rates, your rules, your route names.

Why Aurben

Plenty of tools answer phones. None of them run a yard.

A generic AI receptionist
Jessica, by Aurben
One script for every industry. It cannot tell a roofing tear-off from a garage cleanout.
Reads the caller, not a script. A panicked contractor gets speed. An estate cleanout gets patience.
Nothing to say about a 20 versus a 30, a swap, or a tonnage cap.
Talks the trade. Sizes, debris rules, tonnage and swaps, quoted like your best dispatcher.
Software you set up yourself, then babysit.
Built and run for you. Nothing to install. Nothing for your team to learn.
Takes a message and stops. The swaps, pickups and follow-ups are still your job.
Runs the whole shift. Answer, quote, book, text, remind, report.
Sold by the minute, judged by nothing.
Judged on booked orders. The value she books sits in your dashboard, and you own everything.
After hours

While you sleep, she works.

Eighteen seconds of what happens to an after-hours call when Jessica is on your line.

What Jessica says in the film:

  1. Eight forty one at night. Your office is closed. I'm not.
  2. A contractor in a hurry? I keep it quick, and I book his can.
  3. He gets his text. You get the order!
  4. Every dollar of it, on your board by morning.
  5. I'm Jessica. You haul. I'll get the phone.
The first 14 days

You give us an hour. We do the rest.

Fourteen days from the first call to her answering your line. Here is the whole path.

  1. day 00 The intake call how you sell, where calls go missing you · 20 min
  2. day 01 Rate card loaded sizes, tonnage, rental days, fees done
  3. day 03 Service area drawn your ZIPs, your no-go roads done
  4. day 05 Debris rules in paint, tires, batteries, refrigerant done
  5. day 08 Routes connected trucks, windows, swap days done
  6. day 11 Test calls you grill her until she sounds like your dispatcher you · 30 min
  7. day 14 Live on the number you already advertise yours to keep LIVE

A service, not software. If she is not earning her keep, that is ours to fix. A few booked cans cover her month; everything after is yours. You watch that math on your own board, every morning.

What it costs

Half a dispatcher. None of the hours.

A dispatcher in Texas runs about $43,000 a year, closer to $4,500 a month once you have paid the taxes and the benefits. That buys you one person on one shift. Not nights, not Sundays, not six in the morning. Jessica is under half of one, and she never goes home.

Most yards start here
After hours
$1,200/mo

Nights, weekends, and the calls that arrive while your line is already busy. Nothing about your day changes. Every call she takes is one that would have gone to voicemail, quoted and booked before you hear about it.

Answers in two rings, any hourHears the intent, never a phone treeQuotes off your rate cardCatches paint, tires and refrigerant on the callBooks into the software you already runInvoice drafted on booking, sent the moment you approveTranscript and a score on every call
Start with After hours
Full shift
$1,950/mo

Every call, around the clock: the whole shift, first ring to paid invoice. Your dispatcher stops being a receptionist and goes back to running trucks.

Everything in After hoursYour main line all day, not just the overflowSwaps, extensions and final pickupsMissed calls rung back and texted inside a minuteProhibited loads caught before they're on the truckDelivery reminders, so fewer dry runsAnything urgent straight to your cell
Book the full shift
Setup is freeNormally $1,500. Waived while we are taking on our first yards.
No contractThirty days' notice, any time, for any reason.
Month one is on us if she losesIf your dashboard shows she booked less than she cost, you do not pay for month two.

More than one yard or more than one rate card, and we will price it on the call. And the honest part: if fewer than six calls a week ring out at your yard, she will not pay for herself yet, and we will say so rather than take the money.

Before you ask

Fair questions, straight answers.

Anything we missed lands at team@aurben.co and gets a reply from a founder.

Prefer to just hear her?

Twenty minutes, no deck. We dial Jessica live and you grill her yourself.

Book the call→

We don't sell software. We sell answered phones and cans that never sit.

Somebody is going to
answer that call.

Twenty minutes: dial Jessica live, grill her, and see what she would have booked on your line last month.

Talk to usWrite to us instead
1Book a twenty-minute call→2We build Jessica for your yard→3Live in 14 days
Questions first? team@aurben.co